When it comes to phone manufacturing companies, there are some companies you would prefer to use and then their are companies that you may have used in the past and have had a bad experience with and not want to ever trust again due to that bad experience.

I remember back when I was younger, I had an Alcatel phone and as much as the phone was good, it ended up not working properly and when we took it back for a refund/replacement we were told it had to be sent off for repair. We allowed that and when the store we bought it from got it back, they told us that they had to charge us for the repair as it was damp that had caused the issue with the phone and that I had more than likely taken it near water or into the bathroom with me and that was what caused the issue. This was not the case and we feel they were trying to find excuses to charge us for the repair. We ended up fighting them, got a refund and I got a new phone away from Alcatel and ever since, I have always avoided them and their phones. 

Have you ever had a bad experience with a phone company?